At Bright Seva Foundation, our commitment to transparency and trust extends to our policies regarding returns and cancellations for donations made on our platform. This Returns & Cancellations Policy outlines the procedures for refunds or modifications to your donations.
General Policy: All donations made to Bright Seva Foundation are considered final and non-refundable. Your contributions directly support impactful programs empowering vulnerable children and women in need.
Donation Error: In the event of an accidental donation or incorrect donation amount, please notify us within 24 hours of the transaction. We will endeavor to process a refund within 5 business days.
Recurring Donations: You have the flexibility to cancel your recurring donations at any time. You can manage this by logging into your account or contacting us directly. Please anticipate a potential processing delay for the final payment based on your chosen payment method.
Provide Details: Briefly explain the reason for your request and include relevant information such as your donation confirmation number or registration details. Response Time: Our team will review your request and respond within 5 business days.
Commitment to Transparency: We value donor trust and are committed to managing donations responsibly. If your refund request is declined, we will provide a clear explanation for our decision.
Gratitude: We express our heartfelt gratitude for your generosity and support toward Bright Seva Foundation. Your contributions significantly impact the lives of those in need. We sincerely appreciate your understanding and cooperation in cases where a refund or cancellation may be necessary.
This policy is designed to uphold transparency and accountability while recognizing the importance of your contributions in fostering positive change. Thank you for your continued support and understanding.